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Author Topic: "Tough Guys"  (Read 1626 times)
packbacker
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« on: October 22, 2012, 09:05:17 PM »

This is probably old hat for haunt owners/operators/actors but it was a new one for me.

We were in line at SC Fear Farm Saturday night and just having a great time.  A queue actor was doing his thing and unprovoked a self-proclaimed "tough guy" just shoves the clown in the chest.  The clown immediately broke character and handled things better than I would have.  He had another actor come over and reinforce the fact that this would not be tolerated.  I was shocked they didn't 86 the guy on the spot.  His friends asked him why he did it and his reply was along the lines of "I was just playing around."  Common thought was that this was his reaction to being scared but I think he was simply showing off for friends. 

So my question to y'all is how often do you see this?  How do you deal with it?  Do people get a second chance or with something like this are they just escorted out?

It sucked on so many levels....for the actor but then it really killed the building vibe in line.  The guy was directly behind us but luckily we simply asked about going through in a small group so we escaped Captain D-Bag the rest of the evening.
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Cousin Levi Slaughter
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« Reply #1 on: October 22, 2012, 09:33:24 PM »

It happens  P.B., we had a similar situation Friday night. Luckily it was actually  in my  spot,  first I broke character & told him he could not touch anymore props or actors... next I called in our  on duty cop " in plain close"... he followed them through the rest of the way. After a few spots  the guy realized our officer was behind them, he says " hey you are not part of my group...who are you supposed to be",... the officer reply ed I'm the police, ....All of a sudden....Mr tough guy has a taste humble pie ...
 IT SUCKS..BUT IT'S PART OF THE BIZ.....it is just how you deal with it. No one else at the haunt saw this,except his friends, who saw him act like an ass, but also saw him get put in check. They know he was wrong, they also know he was    close to getting a lot worse...I put it on my officers...I tell them to give the customer a chance,but if the officer says they got to go...they got to go
Slaughter.
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Badger
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« Reply #2 on: October 22, 2012, 09:49:14 PM »

I was at a haunt last night ( unnamed, but featured on this board) when some  drunk d-bag went up and kicked an actor in the backside.  Well, that 'actor' turned out to be the owner of the attraction and without hesitation had uniformed officers escort the guy away.  He was angry enough that he talked about getting the entire group thrown out even though the others claimed he was the only one drinking.  I do not know the outcome of that.

I do not tolerate assaults (in NC this is what they can be classified as) on actors for ANY reason.  I had a good friend of mine get kicked in the head so hard his nose was broken.  I stress in my workshops that if this happens to you, get a good description and have that guy thrown out, arrested if needed.  If your customers see that you do not accept that kind of behavior, then are more likely to be repeat customers.

A very visible presence of security and posted signs warning about the 'no-touching' policies at haunts will solve about 90% of issues before they begin...
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Prof. Hacker
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« Reply #3 on: October 23, 2012, 02:48:30 PM »

Ive never understood why people act like that.  (sorry Slaughter)

-Prof.
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Slappy
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« Reply #4 on: October 23, 2012, 09:10:00 PM »

We have the on-duty deputy follow anyone through that we think might be a problem.  There are always "tough guys" and even worse "tough girls".  I'll say the same thing here as I did in the thread about drunks, if you don't understand what a haunted house is and why you're there, then don't come.  You will (hopefully) be scared and/or startled, and if you can't keep your hands to yourself, then keep every part of your body home.  If you have to get drunk, aka "liquid courage" to come to a haunt, then please stay home.  Keep your hands to yourself, stay sober, put out your cigarette, and have a good time.  If you can't handle that, then please please PLEASE don't come, because I don't want to have to deal with you.  You are the one thing that makes my "job" difficult.  You take all the fun out of it.

But anyhow!  We always have someone get hit.  Whether it's intentional or not, it sucks.  We do this because we love it and because we love to watch people be terrified (or laugh in my case).  We respect your boundaries, respect ours!  But yes, we have them followed.  If they turn out to be too much trouble, then we escort them out.  Most of them turn into big babies once they enter, but there are always the a**holes. 
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packbacker
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« Reply #5 on: October 23, 2012, 09:22:36 PM »

Thanks for the responses.  This due seemed 100% sober and it was so unprovoked...the clown wasn't even working on him.  He simply wanted to show off and really shoved the actor hard.  Can't believe they didn't toss him.  Spoke to the owner later and he seemed to shrug it off as they see it a fair amount. 

I just don't understand people.  At all.  Kudos to y'all that put up with the jerks.
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krb187
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« Reply #6 on: October 23, 2012, 10:15:28 PM »

I gotta be careful with the "tough guys" anyone who knows me knows I've got a bit of a short fuse.
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gatekeeper
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« Reply #7 on: October 25, 2012, 03:10:16 PM »

Tough Guys are usally hiding there actual fear of what is about to happen on the other hand when it becomes physical we do not tolerate that at all we will escort them right to law enforcement and press charges right away my Actors are #1 to us at Midway Wicked Woods and as owner I do not put up with any of that
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nctrembley0613
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« Reply #8 on: October 25, 2012, 06:50:58 PM »

This type of person can just kill a good time.  I flat refuse, to allow someone, to attend a Haunt with me, who I even remotely think, has a possibility of acting like a "tough guy".  And being obnoxious is just as bad.  If you're so smart and such a billy-badass then stay home, don't kill my mojo!    My social circle knows me well enough, to not invite anyone along, without having them pass the attitude test 1st.  I'll straight ask them "How you gonna act when we get there?"  "Because if you're gonna act a fool, you ain't invited!"  I have even been to Haunts and seen "those people" and moved back in line, let people pass me, to put distance between us.  I'm an emotionally charged person, don't mess with my good time, and the good time hard working individuals are trying to produce.  I am also in Customer Service, so I spend my day squashing problems and avoiding corporate train wrecks, I don't want to put up with that mess on my own time.  It's the "bad" side of your business, there's always somebody that just wants to kick you.  But it's funny, often the highlight, to see fools like this get their ass handed to them by security or by an actor or by their own group members.
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...I find delight in the gruesome and grim...(Oh that's terrible! Madam Mim)...Thank you my boy, but that's nothing, nothing for me, cause I'm the magnificent, marvelous,...mad, mad, mad, mad Madam Mim!!
nctrembley0613
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« Reply #9 on: October 30, 2012, 09:24:55 PM »

my Actors are #1 to us at Midway Wicked Woods and as owner I do not put up with any of that

I actually witnessed this at MWW Sat night, saw 4 or 6 people I think, make it all the way to the 1st House and mess up verbally...gone...zero tolerance.  Met the Owner of MWW, and thought he handled it extremely well.  The actors rolled on, keeping character, and giving a show to those who were not intoxicated to the point of Zombification!
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...I find delight in the gruesome and grim...(Oh that's terrible! Madam Mim)...Thank you my boy, but that's nothing, nothing for me, cause I'm the magnificent, marvelous,...mad, mad, mad, mad Madam Mim!!
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